FAQ
What payment methods do you accept?
We accept payments by credit card via Paypal.
What billing cycle is available?
You may opt to be billed monthly or annually.
Do you offer a trial period?
Yes. All new customers are eligible for a free 7-days trial period to try out our service at no risk.
How does your refund policy work?
MergerZoom is a month-to-month/year-to-year, pay-as-you-go service so we don't provide refunds. You can cancel the service at any time and you won't be charged again, but you are responsible for any charges already incurred.
Do you provide phone support?
We provide unlimited support via email for our paying customers, but we do not provide support over the phone. We do our best to respond to every email within just a few hours of receiving it. We also make sure one of the company owners or a knowledgeable employee answers the email. We do not outsource our support overseas or employ unqualified support staff.
How do you predict the probability of a merger closing?
We use our proprietary predictive algorithm that includes factors including the current market spread to generate the probability. Please note that MergerZoom.com makes no guarantee as to the accuracy of this probability estimation and it should be used for entertainment purposes only.
